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Addendum to Hero Agency Access Agreement - Diamond Resorts


This document is in reference to the Hero Agency Access Agreement dated 26 April 2018, between Hero Travel Ltd and Diamond Resorts Management, Inc. May it be known that the parties, for good consideration, do hereby agree to make the following changes and / or additions that are outlined below. These additions shall be made valid as if they are included in the original stated contract. 

 
Addendum:
 
  1. Diamond Resorts (Additional Division as specified below) is included as an operating division of Diamond Resorts International, and subject to the terms and conditions stated within the Hero Agency Access Agreement. 
  2. Diamond Resorts may obtain customer payments via its own merchant facility / cash, in addition to the use of Hero Payments.
  3. Hero will provide to Diamond Resorts a Square Stand (https://squareup.com/ca/en/hardware/stand), iPad, Chip-and-Pin and Contactless card reader at each Sales location.  This hardware, software and configuration solution is collectively called “Hero Secure Payments.
  4. The above hardware will remain the property of Hero Travel and a replacement cost of USD $800 per combined unit (Square Stand, Reader, iPad) will be invoiced to Diamond Resorts should the hardware require replacing due to loss or physical damage.
  5. Where Customer Payments are made via Hero Secure Payments via Square Hardware, a Payment Processing Fee of 2.9% will be applied.  This Fee will be automatically included on weekly invoices. 
  6. Where Customer Payments are made via Hero Secure Payments via online eQuote, a Payment Processing Fee of 3.9% will be applied.  This Fee will be automatically included on weekly invoices. 
  7. Customer Payments processed via Hero Secure Payments will be included on your weekly Invoice/Statement to offset any funds collected via your own Merchant Facility.  Where Hero Travel owes money to Diamond Resorts in any billing period, a Statement will be produced in lieu of an Invoice, and funds will be deposited into your nominated account each week instead of being debited.
  8. Diamond Resorts will be subject to a separate Direct Debit Agreement, as shown below.

 

Pre Authorised Debit Agreement

You authorise Hero Travel Ltd. to debit the bank account identified below for payment of any amount Hero Travel Ltd has deemed payable by you. This debit or charge will be made from your account held at the financial institution you have nominated below, and will be subject to the terms and conditions of the Pre-Authorised Debit Agreement. You may revoke your authorisation at any time with a 60 day notice in writing to Hero Travel Ltd. 

 

Acknowledgement:

By signing and/or providing us with a valid instruction in respect to your Direct Debit Request, you have understood and agreed to the terms and conditions governing the debit arrangements between you and Hero Travel Ltd as set out in this Agreement.

 

 

   Diamond Resorts Division   
   Division Representative   
   Financial Institution  
   Branch Address
   Name on Account
   Institution Number
   Branch Number    
   Account Number

 

 

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Document name: Addendum to Hero Agency Access Agreement - Diamond Resorts
Unique Document ID: 9437a9552d739dc2a8f12e2a82d49d7023374426
Timestamp Audit
2019-10-10 15:25:05 AEDTAddendum to Hero Agency Access Agreement - Diamond Resorts Uploaded by Hero Travel - [email protected] IP 150.101.114.248