Careers

Hero is a supplier of innovative B2B technology SaaS solutions to the travel industry, servicing partners across Oceania, Europe and North America in over 1,500 locations.

Working in a small yet fast-paced environment, your hard work will be highly rewarded and you’ll be given the opportunity to establish a long-term opportunity and grow your career.

We are looking for a customer-oriented .NET Developer to become a valuable addition to our vibrant team. In this role, you will be a key contributor to the creation, improvement, and upkeep of our top-performing systems and applications.

Responsibilities

• Design, develop, and maintain robust and scalable fullstack solutions using C#/.NET
• Build and maintain APIs
• Implement integrations with external systems and services
• Leverage Azure cloud services to architect, deploy, and manage scalable and reliable solutions
• Collaborate with other departments to identify opportunities for enhancing customer experience and operational efficiency
• Using best DevOps practices, including continuous integration, delivery, and deployment

Requirements:

• 3+ years experience developing and delivering commercial solutions using C#/.NET
• Experience in working with Front-end technologies such as ASP.NET MVC, Angular or React
• Proven expertise in building and maintaining APIs
• Experience in implementing integration with 3rd party systems
• Good knowledge of SQL Server
• Understanding of event-driven architecture
• Hands-on experience with cloud services: Azure or AWS
• Solid understanding of DevOps practices, CI/CD pipelines, Git
• Proficiency in automated testing frameworks and practices to ensure software quality

Nice to have:

• Experience in travel industry

Working at Hero offers you:

• A hybrid working environment encompasses a mix of office and home-based work
• Paid learning and certifications
• Travel opportunities & discounts
• A fun and modern working environment

Note that all applicants must hold Australian citizenship, permanent residency or any other full-time working permit. Hero is unable to sponsor or support visa applications.

At Hero, we’re reinventing the future of travel agent technology. It’s our mission to ‘supercharge sales’ between travel agents and their suppliers and customers.

We’re a fun, young tech company in a vibrant segment of the travel industry and we’re located in one of the best cities in the world, Sydney, Australia.

Hero is growing fast and we scale, we’re in a unique position to provide internship opportunities that encompass all facets of business activity, including: marketing, finance, operations, customer success and business development.

If you’re planning your career options and seeking a challenge (with a lot of fun) then an internship at Hero may be for you…

The role

Located in our office in Sydney, Australia, you will play a key role in coordinating a varied range of tasks and projects. Primarily, you will support Hero’s Support and Success Teams, helping to manage product content on the Hero platform and assist clients with questions and queries.

This will involve:

• Participating in regular team meetings
• Liaison with Hero’s clients via Live Chat, phone and email
• Update and enhance product content in Hero’s marketplace to meet platform quality and consistency guidelines
• Coordinate involvement from internal teams
• Regular progress reporting to Hero’s leadership team
• Coordinate tasks within Hero’s project management system
• Ad-hoc tasks and projects as directed
• Intern analysis of Hero, to be produced based upon a brief supplied by Hero’s directors which you will present to our leadership team.

To be successful in this role:

• You will be motivated, enthusiastic and energetic
• Be able to work independently and also a great team player
• Have great communication skills
• Be fun (It’s not all work and no play!)

We can offer:

• Unpaid internship at Hero’s Sydney office
• Full or part-time hours to suit your availability
• Discounted travel & tours across Australia, NZ & Asia-Pacific.
• Offsite Team meetings at locations across Australia
• A Reference Letter from a company director
• Recommendation on LinkedIn
• Completion of any supporting documents that may be required by your University

Apply:

Please tell us why you’d be a great fit at Hero and attach your CV.

At Hero, we’re reinventing the future of travel agent technology. It’s our mission to ‘supercharge sales’ between travel agents and their suppliers and customers.

With industry-leading tech backed by a growing marketplace of amazing travel products, Hero can now service travel resellers of all kinds, within Australia, NZ and beyond.

With big plans for expansion, we’re on the lookout for Business Development Associates to join the team.

If you’re a customer-focused and results-driven go-getter, with ambitions for an engaging career in the travel industry this could be the opportunity you’ve been looking for…

The role

As a Business Development Associate, you will identify, explore and develop business expansion opportunities for Hero in your region. Using your unique set of skills and experience, you will nurture relationships with new, existing and potential travel resellers, to help them achieve sales via Hero.

This is a flexible, contract role with unlimited growth opportunities. Focus on your local area, target new and untapped regions or promote Hero as you work and travel the globe. Control your own hours and earn an attractive commission.

What’s involved:

• Identify new-business opportunities in your region, i.e:
  • travel agents
  • travel bloggers & influencers
  • hotels, motels, hostels, resorts & caravan parks
  • tourist information providers
  • local community groups
• Nurture relationships with your leads and encourage them to start using Hero to sell travel to their customers & guests:
  • Face-to-face using the Hero Portal
  • On their website using the Hero Widget
  • By referring customers to book online at Tour.store
• Engage Hero’s senior team when you need backup and support
• Make regular contact with your leads and provide support as required
• Update your progress in Hero’s CMS.

To be successful in this role:

• Have a professional, customer-focused attitude
• Be self-motivated, results-driven and strive to meet company goals
• Have great communication skills
• Be well-organised

We will provide:

• Induction with a member of Hero’s leadership team
• Regular catch-ups to support you in your role – questions and answers, guidance and advice, targets and reporting
• Profile page on the Hero website, for partners to view your contact details
• Business Cards and Hero email address
• Invitations to regular Hero offsite team meetings

You will receive:

• A share of fee income generated from all new clients
• Discounted travel booked via Hero

Apply:

Please tell us why you’d be a great fit at Hero and attach your CV.