Hero Software for Hotel Concierge

Hero enables Hotel Concierge to enhance guest services by managing bookings with all of your local suppliers in one centralised system.

Transact with all of your preferred, local suppliers in one centralized system. One login is all you need!

Serve guests quickly and easily with live rates, real-time inventory and instant bookings, or if you prefer, you can still book by phone.

Accept customer payments at reception using Hero's PCI-compliant credit card hardware or online payment links.

Receive commission payments weekly, into a company bank account or automatically split and disbursed to your team.

Maintain personal relationships with suppliers and continue to negotiate unique promotions, rates and commissions. All can be set for you exclusively within Hero.

Track sales and commission in real time with comprehensive onscreen reporting.

Extend your offering and increase sales by selling online, using Hero's website plugin and widgets.

Access of 17,000+ products from suppliers within Hero's product marketplace, powered by live API connections with Rezdy, Fareharbor, CustomLinc, Zaui, Respax, SiteMinder, ProCharter, CheckFront, Greyhound and more...

Use Hero Payments to process PCI-compliant customer payments.

Simplified invoicing, accounting & finance, with all of your suppliers paid weekly by Hero.

Comprehensive real-time reporting tools.