Hero - Supercharge your sales!

Hero Memorandum of Understanding


  • You are entering into a Memorandum of Understanding with Hero Travel Ltd (www.hero.travel), ABN 53169198501.
  • Hero is a sales and payments Platform, used by Agents on behalf of their Customers and Suppliers, booking products directly with each other.
  • The Agency (hereby referred to as “Agency”, “Agent”, “You”, “Your”) is a travel agent / booking agent / reseller of travel products.
  • In anticipation of a signed agreement, the Agency wishes for Hero to provide temporary access to the Platform.



  1. You agree that the use of the Platform is only for Your own business to assess the suitability of Hero to fulfil the requirements of Your Agency.
  2. You recognise that Hero is enabling access to its ‘live’ platform.
  3. You understand that you are liable for payments/cancellation fees resulting from bookings made by the Hero platform. 
  4. Following a signed agreement, You intend to use the services of Hero to sell travel products in a retail environment and online via your own website / apps.
  5. Information disclosed by either Party to the other in connection with or for the purposes of this Agreement shall be deemed confidential information of the disclosing Party unless that Party expressly indicates otherwise and shall be treated as set forth in this Agreement.
  6. Information disclosed about a Party’s clients, business operations, technology, business prospects (including business plans or technology partners, or software) shall also be deemed confidential information. Market research data, usage volumes, destinations and profiles shall also be deemed confidential in this context. Information already in the public domain is not deemed to be confidential information.


Agency Representative


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Hero - Supercharge your sales! https://hero.travel
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Document name: Hero Memorandum of Understanding
lock iconUnique Document ID: 68740796b81eed1e7c7efc26d0ff8b0f70536c81
Timestamp Audit
June 9, 2020 3:14 pm AESTHero Memorandum of Understanding Uploaded by Hero Travel - [email protected] IP