We’re happy to announce Hero’s newest integration with Square, now powering PCI-secure customer payments via the Square Terminal.

Square Terminal (https://squareup.com/hardware/terminal) is a wireless, contactless, all-in-one credit and EFTPOS machine, perfect for retail travel agents, visitor centres, hotel concierge and mobile travel agents.

Hero’s integration makes processing customer payments quick, easy and hassle-free. When payment is due, the Square Terminal automatically displays the amount to be paid without staff needing to manually enter transaction values. Customers tap their contactless debit and credit cards, insert chip cards or use smartphones and watches with Apple Pay and Google Pay. Payments are recorded within Hero and once paid in full, orders can be finalised.

Square terminals can be used by Hero booking agents in the United States, Canada, Japan, Australia and the UK. Payment Card Industry Data Security Standard (PCI DSS) compliance is adherence to the set of policies and procedures developed to protect credit, debit and cash card transactions and prevent the misuse of cardholders’ personal information.

In addition to advanced security and enhanced customer experience, Hero payments provides booking agents and suppliers with a simplified accounts and payment process. Hero remits funds to agents and suppliers with an automated weekly payment process. Suppliers receive payment of the net amount via EFT, without the need to issue invoices, chase payments and issue commission payments to agents. Agents can choose to receive commission payments into a single company bank account, or automatically divided and paid to individual sales staff.

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