Online Travel Agents

Supercharge your online sales of tours, transport & accommodation

Option 1

Hero API

Connect your consumer-facing website / app or client-facing booking system to Hero’s downstream API to read / write to Hero’s database. Access Hero’s marketplace of tours, activities, accommodation and transport plus all the back-end features of the Hero platform.  Maintain complete control of your UI & UX and transact using your own merchant facility.

Best for large online travel agents with an existing e-commerce pipeline.

Option 2

Hero Widget

Add the Hero Widget to your website or app to sell tours & activities effortlessly online.

You maintain control of your site management, design and content and simply rely on Hero for accepting payments, checkout and ticketing. Receive commission into your bank account automatically.

Best for medium-sized activity resellers, seeking an instant sales solution.

Option 3

Hero Microsite

No website? No worries. We’ll supply you with your own branded landing page or customisable microsite to promote to your customers and guests.

Site hosting, customer payments and ticketing are all handled by Hero. You simply cherry-pick the suite of products you wish to sell and adjust images and content to suit your target audience. It’s easy!

Best for tourism-related businesses wanting a quick and simple, no-fuss solution.

Forget Spreadsheets!

Realtime Reports

Hero’s advanced reporting provides you and your team with real-time stats on sales and commission, daily takings, discounts, customer origin, products and suppliers.

Goodbye Admin!

Automated Accounts

Invoices and statements are generated automatically with agency commissions and supplier payments disbursed weekly by Hero via EFT.

Integrated

Connect to your business apps

Hero is integrated with other popular business management systems, allowing automated synchronisation of your sales, finance and customer data.

No More Paper!

Branded digital Quotes, Tickets & Receipts

Send your customers personalised eQuotes to view itineraries and pay online. eTickets and eReceipts are auto-generated and sent directly to your customer’s email.

User Access

Easy Team Management

Add and remove an unlimited number of Team Members from your agency locations. Set user access levels, payout details and platform preferences.

Hero Marketplace

Instant access to the best tour, accommodation & transport products

Hero Marketplace

Instant access to the best tour, accommodation & transport products

Supplier Success

Build and strengthen your relationships with new and existing suppliers

Clever Contracting

We’ve established sales agreements with suppliers, so you don’t have to. As a Hero agent, you have no supplier applications to complete or card-on-file or pre-payment requirements.

Commission Control

Access the great commission rates already on Hero and arrange and agree exclusive product offerings, deals and commission rates directly with your preferred suppliers.

Easy Onboarding

Need your favourite suppliers added to Hero. No worries, simply invite them to sign-up here and our onboarding team will take care of the rest.

Trusted by Heroes, everywhere!

Trusted by Heroes, everywhere!


Tour Operators & DMCs

Digital bookings of optional in-trip activities by Guides & Customers

Your Guides

Manage bookings via the Hero Portal

Using Hero Portal on iPad, Guides quickly and easily book activities on behalf of customers. Customers pay via an online link and receive tickets via email. All payments are digital. No cash handling safety and security issues.

Your Customers

Book optional add-ons, pre-trip and on tour

Customers can quickly and easily arrange activities via their Tour Guide or they can book self-serve via a Hero Microsite, your Website or your App. All payments are digital and in the supplier’s local currency. No need to withdraw and pay with cash.

Your Suppliers

Receive 'live' bookings & weekly payments

Hero integrates with supplier reservation systems to facilitate live bookings. Products, inventory and pricing can be loaded uniquely and exclusively for you. Suppliers receive net payments weekly without the need to issue invoices.

Operations Team

Monitor performance in real-time

Your Operations Team control the product range visible to your Guides & Customers and can track sales and performance data in real-time.

Finance

Automated Accounts

Your finance team can relax, as all customer refunds, outbound supplier payments and inbound commission payments are handled automatically by Hero including FX and cross-border payments. If needed, split commission payments to Drivers & Guides can also be automated.

Your Team

Easily edit Team Members

All Team Members receive a unique Hero login which can be easily deactivated once employment has ended. All user activity is recorded for audit trail purposes.

Microsite

Branded microsite for online bookings

Send your customers personalised eQuotes to view itineraries and pay online. eTickets and eReceipts are auto-generated and sent directly to your customer’s email.

Custom Integration

Supercharge your customer app & website

Integrate with Hero’s API to enhance and simplify customer bookings. Sync trip itineraries, free time timeslots, customer data and more!

Hero Marketplace

Instant access to the best tour, accommodation & transport products

Hero Marketplace

Instant access to the best tour, accommodation & transport products

Supplier Success

Build and strengthen your relationships with new and existing suppliers

Clever Contracting

We’ve established sales agreements with suppliers, so you don’t have to. As a Hero agent, you have no supplier applications to complete or card-on-file or pre-payment requirements.

Commission Control

Access the great commission rates already on Hero and arrange and agree exclusive product offerings, deals and commission rates directly with your preferred suppliers.

Easy Onboarding

Need your favourite suppliers added to Hero. No worries, simply invite them to sign-up here and our onboarding team will take care of the rest.

Trusted by Heroes, everywhere!

Trusted by Heroes, everywhere!


Hotels, Hostels & Resorts

Maximise revenue & guest services with easy activity bookings

Pre-arrival

Cater to pre-arrival requests for tours & transfers

Using the Hero Portal, build customised itineraries for future guests using ‘live’ products from Hero’s Marketplace. Send digital itineraries to guests so they can pay online. Once paid, they receive tickets instantly.

At Reception

Issue tickets for local experiences

Serve guests at Reception and take advantage of Hero’s integrated credit card terminals for simple and secure customer payments. Alternatively, you can accept cash or charge to room.

In-room

Access products in Hero Marketplace

Guests simply scan QR codes on TVs or compendiums to browse local experiences and book online.

Forget Spreadsheets!

Realtime Reports

Hero’s advanced reporting provides you and your team with real-time stats on sales and commission, daily takings, discounts, customer origin, products and suppliers.

Goodbye Admin!

Automated Accounts

Invoices and statements are generated automatically with agency commissions and supplier payments disbursed weekly by Hero via EFT.

Integrated

Connect to your business apps

Hero is integrated with other popular business management systems, allowing automated synchronisation of your sales, finance and customer data.

No More Paper!

Branded digital Quotes, Tickets & Receipts

Send your customers personalised eQuotes to view itineraries and pay online. eTickets and eReceipts are auto-generated and sent directly to your customer’s email.

User Access

Easy Team Management

Add and remove an unlimited number of Team Members from your agency locations. Set user access levels, payout details and platform preferences.

Hero Marketplace

Instant access to the best tour, accommodation & transport products

Hero Marketplace

Instant access to the best tour, accommodation & transport products

Supplier Success

Build and strengthen your relationships with new and existing suppliers

Clever Contracting

We’ve established sales agreements with suppliers, so you don’t have to. As a Hero agent, you have no supplier applications to complete or card-on-file or pre-payment requirements.

Commission Control

Access the great commission rates already on Hero and arrange and agree exclusive product offerings, deals and commission rates directly with your preferred suppliers.

Easy Onboarding

Need your favourite suppliers added to Hero. No worries, simply invite them to sign-up here and our onboarding team will take care of the rest.

Trusted by Heroes, everywhere!

Trusted by Heroes, everywhere!


Hybrid Travel Agents

Serve customers virtually & remotely with the best digital travel agency tools

Build Quotes

Everything you need in a cloud-based system

Access the Hero Portal, anytime, anywhere to search for products and build customised itineraries for your clients. Tap into Hero’s Marketplace of tours, activities, accommodation and transport products.

Process Payments

PCI-Secure Customer Payments

Send eQuotes to your customers allowing them to view their itinerary, share with friends and family and pay securely online. Payments can be made in full or in parts, with all transactions visible to you within Hero.

Issue Tickets

Branded tickets generated automatically

Once paid in full, finalise your order and send branded tickets directly to your customers from Hero. All relevant product details and policies are included.

Forget Spreadsheets!

Realtime Reports

Hero’s advanced reporting provides you and your team with real-time stats on sales and commission, daily takings, discounts, customer origin, products and suppliers.

Goodbye Admin!

Automated Accounts

Invoices and statements are generated automatically with agency commissions and supplier payments disbursed weekly by Hero via EFT.

Integrated

Connect to your business apps

Hero is integrated with other popular business management systems, allowing automated synchronisation of your sales, finance and customer data.

User Access

Easy Team Management

Add an unlimited number of Team Members and set login details, avatar, access levels and platform preferences.

Go online!

Online sales tools

Extend your reach with Hero’s digital solutions for selling online. Check out the Hero API, Hero Widget and Hero Microsite.

Hero Marketplace

Instant access to the best tour, accommodation & transport products

Hero Marketplace

Instant access to the best tour, accommodation & transport products

Supplier Success

Build and strengthen your relationships with new and existing suppliers

Clever Contracting

We’ve established sales agreements with suppliers, so you don’t have to. As a Hero agent, you have no supplier applications to complete or card-on-file or pre-payment requirements.

Commission Control

Access the great commission rates already on Hero and arrange and agree exclusive product offerings, deals and commission rates directly with your preferred suppliers.

Easy Onboarding

Need your favourite suppliers added to Hero. No worries, simply invite them to sign-up here and our onboarding team will take care of the rest.

Trusted by Heroes, everywhere!

Trusted by Heroes, everywhere!


Retail Travel Agents

Operate your retail network with the best travel agency management platform

Software

Power your agency with the Hero Portal

Access all the features of Hero using the Hero Portal. Cloud-based, no software installation required. Available in 26 countries and 6 currencies. Add unlimited team members and branch locations.

Payments

Customer payments in-person & online

Using Hero Payments, collect PCI-compliant and secure customer payments at point-of-sale and online. Alternatively, you can accept payments through your own merchant facility, cash or charge-to-room.

Products

Access products in Hero Marketplace

Your favourite tour, activity, accommodation and transport suppliers are available ‘live’ in the Hero Marketplace, powered by Hero’s API connections with leading supplier reservation systems.

Forget Spreadsheets!

Realtime Reports

Hero’s advanced reporting provides you and your team with real-time stats on sales and commission, daily takings, discounts, customer origin, products and suppliers.

Goodbye Admin!

Automated Accounts

Invoices and statements are generated automatically with agency commissions and supplier payments disbursed weekly by Hero via EFT.

Integrated

Connect to your business apps

Hero is integrated with other popular business management systems, allowing automated synchronisation of your sales, finance and customer data.

No More Paper!

Branded digital Quotes, Tickets & Receipts

Send your customers personalised eQuotes to view itineraries and pay online. eTickets and eReceipts are auto-generated and sent directly to your customer’s email.

User Access

Easy Team Management

Add and remove an unlimited number of Team Members from your agency locations. Set user access levels, payout details and platform preferences.

Hero Marketplace

Instant access to the best tour, accommodation & transport products

Hero Marketplace

Instant access to the best tour, accommodation & transport products

Supplier Success

Build and strengthen your relationships with new and existing suppliers

Clever Contracting

We’ve established sales agreements with suppliers, so you don’t have to. As a Hero agent, you have no supplier applications to complete or card-on-file or pre-payment requirements.

Commission Control

Access the great commission rates already on Hero and arrange and agree exclusive product offerings, deals and commission rates directly with your preferred suppliers.

Easy Onboarding

Need your favourite suppliers added to Hero. No worries, simply invite them to sign-up here and our onboarding team will take care of the rest.

Trusted by Heroes, everywhere!

Trusted by Heroes, everywhere!