Tour Operators & Suppliers, simplify and secure your travel agent and reseller bookings with Hero.
More sales
Simple bookings
Hero integrates with your existing reservations software to deliver ‘live’ agent bookings direct into your manifest. We’re connected with Rezdy, Fareharbor, SiteMinder, CheckFront, Zaui, CustomLinc, Respax and more.
Less admin
Secure payments
Hero guarantees weekly payment for all of your agent bookings, direct into your nominated bank account. Remittance is automated, with no requirement to ‘claim’ vouchers, issue invoices and statements or chase slow payers.
Join thousands of the world's leading travel brands.
Grow bookings
More bookings from new and existing agents
List your products on Hero to connect with new retail and online travel agents and resellers in your local area, out of town and overseas.
Unlike other systems, with Hero you receive the name and contact details for every agent who books with you, enabling you to make contact, build relationships and grow your bookings.
Commission
Complete control of your commission rates
With Hero, you have complete control over your net rates and commissions. Set a standard commission rate for all bookings or varying commission levels for your preferred Hero agents. It’s up to you!
Increase sales
Informed agents incentivised to sell more
Keep your agents up-to-date and incentivised by broadcasting promotional messages through Hero’s ‘intercom’ messaging feature.
Combined with Hero’s agent reporting tools and speedy commission payments, agents are better incentivised to sell more!
Payments
Faster payments paid automatically!
With Hero, tickets are ‘auto-claimed’ and payments initiated prior to the date of travel, based upon your cancellation and refund policy.
Receive automated net payments direct into your bank account, without the need to issue invoices and statements or chase payments.
Refunds
Simple refunds & 'no-shows'
Customers pay in advance for all bookings and funds are held securely in trust, enabling Hero to process payments and refunds to both agents and customers in line with operator cancellation policies. These policies are easily configured in Hero and operators have added peace of mind knowing they’ll be paid in full for any ‘no-shows’.
Reports
Detailed reporting at your fingertips
Hero’s comprehensive reporting tools allow you to see a detailed record of all your agent bookings. Compare agent performance in real-time, reward agents who book you the most and identify training and product-knowledge issues.
Trusted by Heroes, everywhere!
Tim at Shakas Adventure Travel
“This software is easy to use, automatic invoicing every week is ideal for cash flow in the business. Simple to connect with travel agents and they are always there to help when needed!“
Jason at Via Travel
“Incredible response time and care of the online customer service team when they are needed, which honestly is on the rare occasion due to the incredible functionality of the system.“
Kevin at Travel Forever
“I love using this reservation platform. From the friendly team at Hero HQ, the ease of booking on the platform and the seamless integration into our own reservation system.“
Jack at Goki
“Extremely easy to use and Fast…. they’ve nailed the UX. Also, they have great customer support where you can speak with someone if there are any issues or if you have a query.”
Julia at Time to Backpack
“Amazing booking software. Super easy to use and thousands of suppliers to choose from. Love the weekly pay structures and invoice system and the super friendly live support with instant answers to all your questions. All round a perfect system to use!”
John at Tree Hugger Travel
“Great Customer Support. Excellent customer service when facing problems or issues. Benefits are ease of use and live availability of products.”
Julie at RedCat
“We’ve been using the Hero system for a few years and can’t recommend it enough for agents and tourism suppliers. Great system and customer service team.”
Guy at Surf Camp Australia
“Refreshingly Transparent! Auto payments make reconciling a breeze. Seamless from start to finish. No problems encountered with using the product.”
Ashley at Jucy
“Hero is the best travel software on the market. Really user-friendly and provides great reporting insights on performance of agents. The way they list multiple products with dynamic pricing is smart.”
Andy at WakeUp!
“Amazing user-friendly platform. Hero provides clear and concise reporting – easy to analyse. Great, personal customer service and support.”
Sunny at My Whistler Concierge
“We Love Hero and all it offers. I absolutely love sending people quotes and the quick payment method. It takes me mere minutes to pop off an email to someone.”
Marz at Kiwi Experience
“Highly Recommend! I like the ease of claiming vouchers. Support is quick and helpful. Great and easy software to use.”
Polly at Explore Australia
“The Hero platform is very user friendly offering a seamless interface to navigate and upload products as well as offering an API connection to most reservation systems. Auto redemptions and payments is a huge time saver and I have found the customer support outstanding.”
Justin from AussieYou
“Long-time user and big fan. As a new online travel agent, Hero has been so easy to use. The customer support is always fast and helpful, and the interface is super simple in any case.”
Trent at TourBooking
“Live online booking software for adventure tourism market. Provides Travel Documents. Quotes for clients. Own Payment Merchant option. Flexibility for Agent use for direct booking and website bookings.”
Lisanna at Dutchies Travel
“Perfect solution for travel booking software. Easy to add several products to a quote, in order of travel date. Payment link / send quote option is great. Easy search functionalities.”
Tom from Bunk Travel
“Very easy to train on and auto remittances cut man hours. Like any tech it has had occasional issues (although significantly less than other platforms). Turnaround on anything raised is great.”
Gareth from Journey Beyond
“Excellent product, so user friendly! It does exactly what it says on the tin. Incredible functionality and the support is there when you need it.”
Joey at Oak Travel
“Great System. All the products in one system. In this way I can make customized itineraries for my customers. And even help people while they are travelling.”
Heleen from Dutchies Travel
“Great booking system. The team running it is fantastic. Easy to contact and they work fast. They offer most products in Australia, and more and more in New Zealand, Canada and other places in the world.”
Mickael at SydneyFacile
“Amazing Platform. Hero is user-friendly, easy to use and offer tools which allow me to close sales much quicker than any other booking platform I used in the past.”
Luca at You Travel
“Amazing system. Hero offers a online quote link. This helps sending the shopping card online directly to the customers with payment options. Absolutely love it.”
Anabelle at My Dream Adventures
“The software has a great look and is really easy to use. There are a lot of little tools that makes a travel agent’s life easier. The customer service team is always available to help.”
Tatiana at We Move Experience
“Good and easy Software! The interface is very easy to use. You can find lots of product/services by just doing some clicks.”
Chris at RTW Backpackers
“Super easy to use and customise. Great UI for both our team and customers Easy access to all tools we need.”
Jeanne at My Dream Adventures
“Easy to use and has really nice online itinerary option for your clients to view. Their chat is reactive and helpful!”
Blandine at AIFS
“Hero Travel – the way to book! Easy to use, plenty of live availability products, great support.”