The ultimate travel booking software for Backpacker Hostels.

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Power your backpacker hostel tour desk with Hero

Automated Accounting

With Hero's automated payment process, all your suppliers are paid weekly, with one simple direct debit payment from your nominated bank account.

Uncapped Commission

Negotiate exclusive rates, commissions, special offers and promotions directly with your suppliers. Once agreed, Suppliers can update your unique rates instantly on Hero.

'Live' Bookings

Hero’s API links with supplier’s reservation systems, provide you with real-time rates, availability and bookings. No more phone calls!

Super Search

Hero’s easy-to-use interface, product tagging and map search capabilities ensure you get the best results every time! Save your preferred products as favourites and create package templates, which you can share with your team.

eQuotes

Easily generate quotes, which your customers can receive via email and SMS to view online. If changes are made, they're updated in real time for your customers to approve.

Paperless Vouchers

Clients receive vouchers electronically via email, SMS and Apple Wallet. Vouchers contain pick-up times and locations, terms & conditions, cancellation policies and  important information about their trip.

Realtime Reports

View real time sales reports for all sales staff within each branch of your Agency.

Cloud Technology

Hero’s cloud-based platform is built on new technologies with server locations worldwide. Super fast search & ticketing and regular system updates.

Support

Hero's online Help Centre is packed with training videos and articles, and our support team are always available to help, via phone & via Live Chat, 7 days a week.

Sell online with Hero's eCommerce Solutions

Hero API

Connect with Hero’s Agent-facing API to sell via your own website or web apps. Access dynamic rates and inventory plus curated product descriptions, images and maps.
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Adobe Catalyst

Hero’s design & development team can provide a fully hosted eCommerce solution, tailored to meet your unique requirements, built with Adobe Business Catalyst.
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WordPress

Hero’s WordPress solution allows the open-dated sale of products via your own site. Maintain a beautiful website with all the benefits of the powerful WordPress CMS.
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Thousands of products from suppliers- locally and beyond!

Instantly access tour, activity, attraction, accommodation and transport products from Hero's supplier marketplace. Need specific suppliers in your local area or overseas? No worries, we'll onboard your preferred suppliers for you.

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