At Hero, we’re reinventing the future of travel agent technology. It’s our mission to ‘supercharge sales’ between travel agents and their suppliers and customers.

We’re a fun, young tech company in a vibrant segment of the travel industry and we’re located in one of the best cities in the world, Sydney, Australia.

Hero is growing fast and we scale, we’re in a unique position to provide internship opportunities that encompass all facets of business activity, including: marketing, finance, operations, customer success and business development.

If you’re planning your career options and seeking a challenge (with a lot of fun) then an internship at Hero may be for you…

The role

Located in our office in Sydney, Australia, you will play a key role in coordinating a varied range of tasks and projects. Primarily, you will support Hero’s Support and Success Teams, helping to manage product content on the Hero platform and assist clients with questions and queries.

This will involve:

• Participating in regular team meetings
• Liaison with Hero’s clients via Live Chat, phone and email
• Update and enhance product content in Hero’s marketplace to meet platform quality and consistency guidelines
• Coordinate involvement from internal teams
• Regular progress reporting to Hero’s leadership team
• Coordinate tasks within Hero’s project management system
• Ad-hoc tasks and projects as directed
• Intern analysis of Hero, to be produced based upon a brief supplied by Hero’s directors which you will present to our leadership team.

To be successful in this role:

• You will be motivated, enthusiastic and energetic
• Be able to work independently and also a great team player
• Have great communication skills
• Be fun (It’s not all work and no play!)

We can offer:

• Unpaid internship at Hero’s Sydney office
• Full or part-time hours to suit your availability
• Discounted travel & tours across Australia, NZ & Asia-Pacific.
• Offsite Team meetings at locations across Australia
• A Reference Letter from a company director
• Recommendation on LinkedIn
• Completion of any supporting documents that may be required by your University

Apply:

Please tell us why you’d be a great fit at Hero and attach your CV.