Digital bookings of optional in-trip activities by Guides & Customers

Your Guides

Manage bookings via the Hero Portal

Using Hero Portal on iPad, Guides quickly and easily book activities on behalf of customers. Customers pay via an online link and receive tickets via email. All payments are digital. No cash handling safety and security issues.

Your Customers

Book optional add-ons, pre-trip and on tour

Customers can quickly and easily arrange activities via their Tour Guide or they can book self-serve via a Hero Microsite, your Website or your App. All payments are digital and in the supplier’s local currency. No need to withdraw and pay with cash.

Your Suppliers

Receive 'live' bookings & weekly payments

Hero integrates with supplier reservation systems to facilitate live bookings. Products, inventory and pricing can be loaded uniquely and exclusively for you. Suppliers receive net payments weekly without the need to issue invoices.

Operations Team

Monitor performance in real-time

Your Operations Team control the product range visible to your Guides & Customers and can track sales and performance data in real-time.


Automated Accounts

Your finance team can relax, as all customer refunds, outbound supplier payments and inbound commission payments are handled automatically by Hero including FX and cross-border payments. If needed, split commission payments to Drivers & Guides can also be automated.

Your Team

Easily edit Team Members

All Team Members receive a unique Hero login which can be easily deactivated once employment has ended. All user activity is recorded for audit trail purposes.


Branded microsite for online bookings

Send your customers personalised eQuotes to view itineraries and pay online. eTickets and eReceipts are auto-generated and sent directly to your customer’s email.

Custom Integration

Supercharge your customer app & website

Integrate with Hero’s API to enhance and simplify customer bookings. Sync trip itineraries, free time timeslots, customer data and more!

Hero Marketplace

Instant access to the best tour, accommodation & transport products

Hero Marketplace

Instant access to the best tour, accommodation & transport products

Supplier Success

Build and strengthen your relationships with new and existing suppliers

Clever Contracting

We’ve established sales agreements with suppliers, so you don’t have to. As a Hero agent, you have no supplier applications to complete or card-on-file or pre-payment requirements.

Commission Control

Access the great commission rates already on Hero and arrange and agree exclusive product offerings, deals and commission rates directly with your preferred suppliers.

Easy Onboarding

Need your favourite suppliers added to Hero. No worries, simply invite them to sign-up here and our onboarding team will take care of the rest.

Trusted by Heroes, everywhere!

Trusted by Heroes, everywhere!