Maximise revenue & guest services with easy activity bookings
Pre-arrival
Cater to pre-arrival requests for tours & transfers
Using the Hero Portal, build customised itineraries for future guests using ‘live’ products from Hero’s Marketplace. Send digital itineraries to guests so they can pay online. Once paid, they receive tickets instantly.
At Reception
Issue tickets for local experiences
Serve guests at Reception and take advantage of Hero’s integrated credit card terminals for simple and secure customer payments. Alternatively, you can accept cash or charge to room.
In-room
Access products in Hero Marketplace
Guests simply scan QR codes on TVs or compendiums to browse local experiences and book online.
Forget Spreadsheets!
Realtime Reports
Hero’s advanced reporting provides you and your team with real-time stats on sales and commission, daily takings, discounts, customer origin, products and suppliers.
Goodbye Admin!
Automated Accounts
Invoices and statements are generated automatically with agency commissions and supplier payments disbursed weekly by Hero via EFT.
Integrated
Connect to your business apps
Hero is integrated with other popular business management systems, allowing automated synchronisation of your sales, finance and customer data.
No More Paper!
Branded digital Quotes, Tickets & Receipts
Send your customers personalised eQuotes to view itineraries and pay online. eTickets and eReceipts are auto-generated and sent directly to your customer’s email.
User Access
Easy Team Management
Add and remove an unlimited number of Team Members from your agency locations. Set user access levels, payout details and platform preferences.
Hero Marketplace
Instant access to the best tour, accommodation & transport products
Hero Marketplace
Instant access to products from all of your favourite suppliers
Supplier Success
Build and strengthen your relationships with new and existing suppliers
Commission Control
Access the great commission rates already on Hero and arrange and agree exclusive product offerings, deals and commission rates directly with your preferred suppliers.
Easy Onboarding
Need your favourite suppliers added to Hero. No worries, simply invite them to sign-up here and our onboarding team will take care of the rest.
Trusted by Heroes, everywhere!
Adventurous zorbing experiences in Rotorua, New Zealand.
ZORB
Scenic helicopter tours offering breathtaking views in Australia.
Zoom Helicopters
Eco-friendly ziplining tours in Whistler’s scenic forests.
Ziptrek Ecotours Whistler
Eco-sanctuary showcasing New Zealand’s unique wildlife and habitats.
Zealandia
Diving tours exploring the iconic SS Yongala shipwreck.
Yongala Dive
Small-group tours featuring unique cultural and natural sites in Australia.
Yojo Tours
Hostel accommodations catering to budget-conscious travelers across Australia.
YHA Australia
Affordable accommodations for travelers in Auckland’s city center.
YHA Auckland International
Private guided tours exploring Scotland’s history and landscapes.
Yaldi Tours
Guided tours highlighting South Australia’s Eyre Peninsula.
Xplore Eyre
Surfing lessons catering to all skill levels in Queensland.
XL Surfing Academy
Community-based travel services connecting like-minded travelers.
Worldly People
E-bike tours showcasing Australia’s heritage and natural sites.
World Heritage Ebike Adventures
Luxury cruises exploring Tasmania’s World Heritage wilderness areas.
World Heritage Cruises
Assistance programs for working travelers exploring Australia.
Work In Australia
Hostel accommodations near Mount Cook, perfect for adventurers.
YHA Aoraki/MT Cook
Travel services supporting working holidaymakers in Australia.
Work & Travel Company
Custom road trips offering unique Australian travel experiences.
Wongai Road Trips
Scuba diving tours at Wolf Rock’s renowned dive sites.
Wolf Rock Dive
Jet boat adventures exploring New Zealand’s scenic waterways.
WJet
Adventure sailing tours exploring the Whitsunday Islands.
Wings Whitsunday Adventures
Private sailing charters exploring the Whitsundays.
Wings Sailing Charters Whitsundays
Scenic flights offering unique perspectives on whales and landscapes.
Wings Over Whales
Floatplane tours offering breathtaking views of New Zealand.
Wings & Water
Day tours exploring the scenic Wineglass Bay in Tasmania.
Wineglass Bay Discovery Tours
Wine and coastal tours showcasing Victoria’s best wineries and beaches.
Wine Hop And Coastal Tours
Scenic cruises exploring Wilsons Promontory’s marine life and coastline.
Wilsons Promontory Cruises
Kayaking and hiking tours in Abel Tasman National Park.
Wilsons Abel Tasman
Luxury accommodations and tours in the Flinders Ranges.
Wilpena Pound Resort
Pearl farm tours offering insight into the pearl industry.
Willie Creek Pearls
Guided climbing tours with stunning views in Wanaka.
Wildwire Wanaka
Adrenaline-packed tours featuring rafting and outdoor challenges.
Wildside Adventures
Outdoor adventures exploring Australia’s unique landscapes and wildlife.
Wildscape Adventures
Immersive wildlife experiences and eco tours in Australia.
Wildlife Wonders
Day tours featuring Australia’s diverse wildlife and natural landscapes.
Wildlife Tours Australia
Scenic and wildlife cruises along Australia’s coastline.
Wildlife Coast Cruises
Adventure tours promoting eco-friendly exploration of New Zealand’s wilderness.
Wildfinder
Small-group tours highlighting Tasmania’s natural wonders.
Wild Tasmania Tours
Skiing and snowboarding adventures in New Zealand’s premier snowfields.
Wild Snow
Urban zoo featuring native Australian wildlife and exhibits.
Wild Life Sydney Zoo – Merlin
Group tours showcasing New Zealand’s stunning landscapes.
Wild Kiwi (supplier)
Wildlife and eco tours exploring Byron Bay’s natural beauty.
Wild Byron
White-water rafting adventures in Canada’s rivers.
Wild Blue Yonder Rafting
Campervan rentals for road trips across Australia’s landscapes.
Wicked Campers AUS
Backpacker-focused transport and tours across Australia.
Why Not Bus
Reliable transport services connecting key locations in the Whitsundays.
Whitsunday Transport
Paddleboarding and kayaking tours in the Whitsundays.
Whitsunday Stand Up Paddle & Kayak
Eco-friendly Segway tours through scenic Whitsunday landscapes.
Whitsunday Segway Tours
Guided jet ski adventures exploring the Whitsundays’ waters.
Whitsunday Jetski Tours
Camping tours providing unique experiences on Whitsunday Islands.
Whitsunday Island Camping Connection
Family-friendly activities and tours in the Whitsundays.
Whitsunday Fun
Fishing charters catering to all skill levels in the Whitsundays.
Whitsunday Fishing Charters
Diving experiences exploring the Whitsundays’ vibrant reefs.
Whitsunday Dive Adventures
Scenic flights offering breathtaking views of the Whitsundays.
Whitsunday Air Tours
Sailing and snorkeling tours to Whitehaven Beach.
Whitehaven Xpress
Luxury sailing tours to explore the Whitsundays’ iconic attractions.
Whitsunday Sailing Adventures
Outdoor adventure tours in the Canadian Rockies.
White Mountain Adventures
Fishing adventures available throughout the year in Whistler.
Whistler Year Round Fishing
Custom tours exploring Whistler’s valley attractions and history.
Whistler Valley Tours
Culinary tours featuring Whistler’s best restaurants and dishes.
Whistler Tasting Tours
Horseback riding experiences in Whistler’s scenic valleys.
Whistler Stables
Guided snowshoeing tours exploring Whistler’s winter landscapes.
Whistler Snowshoe
Olympic sliding track offering bobsleigh and skeleton experiences.
Whistler Sliding Centre
Skydiving experiences offering breathtaking views of Whistler.
Whistler Skydiving
Exciting shooting range experiences in Whistler.
Whistler Shooting Adventures
Comfortable transportation services connecting Whistler to nearby locations.
Whistler Rides
Concierge services providing assistance and information for travelers.
Whistler Reception Services
Photography tours featuring Whistler’s stunning wildlife and landscapes.
Whistler Photo Safaris
Thrilling jet boat tours through Whistler’s rivers and lakes.
Whistler Jet Boating
Luxury transport services for visitors in Whistler.
Whistler Executive Transportation ‘WET’
Eco-friendly adventure tours in Whistler’s natural surroundings.
Whistler Eco Tours ‘WET’
E-bike rentals and guided tours exploring Whistler’s landscapes.
Whistler EBikes
Guided tours showcasing Whistler’s natural and cultural highlights.
Whistler Discovery Tours
Nightlife tours featuring Whistler’s best clubs and bars.
Whistler Club Crawl
Thrilling bungee jumping adventures in Whistler.
Whistler Bungee
Guided fishing experiences in Whistler’s pristine waters.
Whistler Fishing Guides
Guided mountain biking experiences in Whistler’s scenic terrain.
Whistler Bike Guide
Exciting ATV tours through Whistler’s rugged trails.
Whistler ATV
Relaxing cruises exploring scenic coastal and river areas.
Whisper Cruises
Stand-up paddleboarding adventures in Cairns’ waterways.
What’SUP Cairns Stand Up Paddle
Day tours exploring Australia’s unique landscapes and attractions.
What A Day
Luxury cruises offering whale watching and sunset experiences.
Whalesong Cruises
Whale watching tours showcasing the marine life of Western Australia.
Whale Watch Western Australia
Whale watching tours offering close encounters with marine giants.
Whale Watch Kaikoura
Whale watching cruises in Queensland’s picturesque coastal waters.
Whale One
Living Maori village offering cultural performances and geothermal attractions.
Whakarewarewa Maori Village
Eco-cruises exploring Australia’s diverse wetland ecosystems.
Wetland Cruises
World-renowned design studio offering behind-the-scenes film tours.
Wētā Workshop
Adventure tours exploring Canada’s natural wonders and cities.
West Trek Tours
Canopy walks offering stunning views of New Zealand’s forests.
West Coast Tree Top Walk
Open-range zoo offering close encounters with wildlife.
Werribee Zoo
Scenic helicopter tours showcasing Wellington’s stunning landscapes.
Wellington Helicopters
Travel packages designed for working holidaymakers in Australia.
Welcome To Travel
Personalized travel services creating bespoke Australian itineraries.
We Travel Company
Surfing lessons catering to beginners and advanced surfers alike.
Waves Surf School
Snorkeling tours exploring the vibrant reefs of the Great Barrier Reef.
Wavelength Reef Cruises
Luxury sailing and snorkeling tours on the Great Barrier Reef.
Wavedancer
Day tours visiting Queensland’s stunning waterfalls and rainforests.
Waterfall Wanderers
Unique water bike tours exploring the Whitsundays’ waterways.
Waterbikes Whitsunday
Water sports and adventure activities across Australia’s beaches and lakes.
Water Adventures
Trusted by Heroes, everywhere!
Michelle at Experience Co
“Hero is a fantastic platform. They are easy to work with and supportive of our products. The team are friendly and always responsive. I highly recommend them!”
Caitlin at Get Lost Travel
“Hero gives us the ability to connect with a broader market of booking agents, by enabling us to showcase a large suite touring experiences within the one platform.”
Mark at Bounce Hostels
“Hero works perfectly for our business needs. As a business owner, it was easy to understand and use with limited exposure. Staff members have also found it quick to pick up and easy to use.”
Tim at Shakas Adventure Travel
“This software is easy to use, automatic invoicing every week is ideal for cash flow in the business. Simple to connect with travel agents and they are always there to help when needed!“
Jason at Via Travel
“Incredible response time and care of the online customer service team when they are needed, which honestly is on the rare occasion due to the incredible functionality of the system.“
Kevin at Travel Forever
“I love using this reservation platform. From the friendly team at Hero HQ, the ease of booking on the platform and the seamless integration into our own reservation system.“
Jack at Goki
“Extremely easy to use and Fast…. they’ve nailed the UX. Also, they have great customer support where you can speak with someone if there are any issues or if you have a query.”
Julia at Time to Backpack
“Amazing booking software. Super easy to use and thousands of suppliers to choose from. Love the weekly pay structures and invoice system and the super friendly live support with instant answers to all your questions. All round a perfect system to use!”
John at Tree Hugger Travel
“Great Customer Support. Excellent customer service when facing problems or issues. Benefits are ease of use and live availability of products.”
Julie at RedCat
“We’ve been using the Hero system for a few years and can’t recommend it enough for agents and tourism suppliers. Great system and customer service team.”
Guy at Surf Camp Australia
“Refreshingly Transparent! Auto payments make reconciling a breeze. Seamless from start to finish. No problems encountered with using the product.”
Ashley at Jucy
“Hero is the best travel software on the market. Really user-friendly and provides great reporting insights on performance of agents. The way they list multiple products with dynamic pricing is smart.”
Andy at WakeUp!
“Amazing user-friendly platform. Hero provides clear and concise reporting – easy to analyse. Great, personal customer service and support.”
Sunny at My Whistler Concierge
“We Love Hero and all it offers. I absolutely love sending people quotes and the quick payment method. It takes me mere minutes to pop off an email to someone.”
Nathan at Ocean Rafting
“Our agents love Hero! The platform allows us to simplify bookings, eliminate payment hassles and build stronger relationships with resellers, locally, interstate and overseas.”
Polly at Leisure & Tourism Australia
“The Hero platform is very user friendly offering a seamless interface to navigate and upload products as well as offering an API connection to most reservation systems. Auto redemptions and payments is a huge time saver and I have found the customer support outstanding.”
Justin from AussieYou
“Long-time user and big fan. As a new online travel agent, Hero has been so easy to use. The customer support is always fast and helpful, and the interface is super simple in any case.”
Trent at TourBooking
“Live online booking software for adventure tourism market. Provides Travel Documents. Quotes for clients. Own Payment Merchant option. Flexibility for Agent use for direct booking and website bookings.”
Lisanna at Dutchies Travel
“Perfect solution for travel booking software. Easy to add several products to a quote, in order of travel date. Payment link / send quote option is great. Easy search functionalities.”
Tom from Bunk Travel
“Very easy to train on and auto remittances cut man hours. Like any tech it has had occasional issues (although significantly less than other platforms). Turnaround on anything raised is great.”
Gareth from Journey Beyond
“Excellent product, so user friendly! It does exactly what it says on the tin. Incredible functionality and the support is there when you need it.”
Joey at Oak Travel
“Great System. All the products in one system. In this way I can make customized itineraries for my customers. And even help people while they are travelling.”
Heleen from Dutchies Travel
“Great booking system. The team running it is fantastic. Easy to contact and they work fast. They offer most products in Australia, and more and more in New Zealand, Canada and other places in the world.”
Mickael at SydneyFacile
“Amazing Platform. Hero is user-friendly, easy to use and offer tools which allow me to close sales much quicker than any other booking platform I used in the past.”
Luca at You Travel
“Amazing system. Hero offers a online quote link. This helps sending the shopping card online directly to the customers with payment options. Absolutely love it.”
Anabelle at My Dream Adventures
“The software has a great look and is really easy to use. There are a lot of little tools that makes a travel agent’s life easier. The customer service team is always available to help.”
Tatiana at We Move Experience
“Good and easy Software! The interface is very easy to use. You can find lots of product/services by just doing some clicks.”
Chris at RTW Backpackers
“Super easy to use and customise. Great UI for both our team and customers Easy access to all tools we need.”
Jeanne at My Dream Adventures
“Easy to use and has really nice online itinerary option for your clients to view. Their chat is reactive and helpful!”
Blandine at AIFS
“Hero Travel – the way to book! Easy to use, plenty of live availability products, great support.”