Technology Suite

Hero Agent Portal

Hero’s agent portal gives travel agents the digital tools they need to operate faster and more efficiently, in-store and online.

Cloud Based

Access anytime, anywhere

Access Hero’s Agent Portal from your desktop or tablet using Chrome. No software installations required.


All your suppliers in one place

Use the Hero Portal to access Hero’s Marketplace of tours, activities, accommodation and transport products.


Live rates, availability & instant bookings

Hero’s Marketplace is powered by API connections with leading supplier reservation systems.


PCI-compliant customer payments

Hero Portal offers online payment links and integrated point-of-sale credit card terminals for customer payments.


Automated accounting

Supplier payments for all bookings made via Hero Portal are paid automatically by Hero via a single automated direct debit from your nominated bank account. Everything’s automated.


Uncapped commissions!

Commision rates in Hero’s Marketplace are set by suppliers. Access great commissions immediately and negotiate unique comms direct with your suppliers.

  • Cloud-based portal
  • Access anytime, anywhere
  • Desktop or iPad
  • Global product marketplace
  • Live rates & availability
  • Book at agent rates
  • Negotiate unique comms
  • Tour itinerary builder
  • Customer profiles
  • Automated bookings
  • Send digital quotes
  • New product notification
  • Multiple team users
  • Multi Branch Locations
  • Live rates schedules & availability
  • Keyword search
  • Location-based search
  • Duration-based search
  • Product Favourites
  • Digital receipts
  • Square POS integration
  • Template Builder
  • Package Builder
  • Quote Cloning
  • Quote Linking
  • Quote Notes
  • Activity Log
  • Origin tracking
  • Show / Hide commissions
  • Keyword search
  • Secure customer data
  • Real time sales & commission reports
  • Live chat support
  • Product onboarding team

Hero Marketplace

Instant access to the best tour, accommodation & transport products

Hero Marketplace

Instant access to the best tour, accommodation & transport products

Supplier Success

Build and strengthen your relationships with new and existing suppliers

Clever Contracting

We’ve established sales agreements with suppliers, so you don’t have to. As a Hero agent, you have no supplier applications to complete or card-on-file or pre-payment requirements.

Commission Control

Access the great commission rates already on Hero and arrange and agree exclusive product offerings, deals and commission rates directly with your preferred suppliers.

Easy Onboarding

Need your favourite suppliers added to Hero. No worries, simply invite them to sign-up here and our onboarding team will take care of the rest.

Trusted by Heroes, everywhere!

Trusted by Heroes, everywhere!