Operate your retail network with the best travel agency management platform

Software

Power your agency with the Hero Portal

Access all the features of Hero using the Hero Portal. Cloud-based, no software installation required. Available in 26 countries and 6 currencies. Add unlimited team members and branch locations.

Payments

Customer payments in-person & online

Using Hero Payments, collect PCI-compliant and secure customer payments at point-of-sale and online. Alternatively, you can accept payments through your own merchant facility, cash or charge-to-room.

Products

Access products in Hero Marketplace

Your favourite tour, activity, accommodation and transport suppliers are available ‘live’ in the Hero Marketplace, powered by Hero’s API connections with leading supplier reservation systems.

Forget Spreadsheets!

Realtime Reports

Hero’s advanced reporting provides you and your team with real-time stats on sales and commission, daily takings, discounts, customer origin, products and suppliers.

Goodbye Admin!

Automated Accounts

Invoices and statements are generated automatically with agency commissions and supplier payments disbursed weekly by Hero via EFT.

Integrated

Connect to your business apps

Hero is integrated with other popular business management systems, allowing automated synchronisation of your sales, finance and customer data.

No More Paper!

Branded digital Quotes, Tickets & Receipts

Send your customers personalised eQuotes to view itineraries and pay online. eTickets and eReceipts are auto-generated and sent directly to your customer’s email.

User Access

Easy Team Management

Add and remove an unlimited number of Team Members from your agency locations. Set user access levels, payout details and platform preferences.

Hero Marketplace

Instant access to the best tour, accommodation & transport products

Hero Marketplace

Instant access to products from all of your favourite suppliers

Supplier Success

Build and strengthen your relationships with new and existing suppliers

Clever Contracting

We’ve established sales agreements with suppliers, so you don’t have to. As a Hero agent, you have no supplier applications to complete or card-on-file or pre-payment requirements.

Commission Control

Access the great commission rates already on Hero and arrange and agree exclusive product offerings, deals and commission rates directly with your preferred suppliers.

Easy Onboarding

Need your favourite suppliers added to Hero. No worries, simply invite them to sign-up here and our onboarding team will take care of the rest.

Trusted by Heroes, everywhere!

Trusted by Heroes, everywhere!