G Adventures selects Hero as Technology Partner

World leading adventure travel company, G Adventures has selected Hero as a technology & payment partner to power optional tour and activity bookings throughout Australia & New Zealand.

Using Hero, G Adventures’ chief experience officers (CEOs) can now provide their passengers with personalised itineraries of optional tours & activities, benefiting from live rates, schedules and availability. Passengers can view their itineraries online and pay securely via Hero’s PCI complaint credit card hardware or online payment link. After booking, passengers receive e-tickets via email, containing everything they need to know about their activities, such pick up times and locations, what to wear and what to bring.

“We have now successfully completed trials of the Hero Activity Booking Platform in New Zealand and Australia. After analysing the results of these trials, we are happy with the performance and functionality of the booking platform and have decided that from Monday 7th January 2019 the Hero Platform will be the only method our CEO’s (Chief experience officers) use to make their on-ground optional activity bookings.”  says Hugh McMillan of G Adventures.

In addition to providing a streamlined service to its passengers, G Adventures now benefits from a PCI compliant payment flow, real-time reporting capabilities and reduced administration. G Adventures’ product partners receive live bookings direct into their manifest and automated payments direct into their bank account every week.

G Adventures is an adventure travel pioneer offering the planet’s most awe-inspiring selection of affordable small-group tours, safaris and expeditions. G Adventures award-winning trips embrace authentic accommodation, exotic cuisine and local transport to put travellers on a first-name basis with the planet’s people, cultures, landscapes and wildlife. Find out more at www.gadventures.com